The business ‘Casa Lumeya’ places great importance on protecting your personal data. This policy aims to inform you transparently about our commitment not to sell or share your personal data, in accordance with the applicable legislation, including the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
1. Commitment Not to Sell Data
We expressly undertake never to sell your personal data to third parties. This includes all information you have provided to us while using our Site, such as your name, address, email address, telephone number and any other data you may share with us.
2. Commitment Not to Share Data
We do not share your personal data with third parties except in the following cases:
- Service providers : We may share certain information with service providers who help us operate our Site and provide our services (for example, payment, delivery and customer service providers). In these cases, we ensure that the providers respect the confidentiality of your data and use it only for the tasks they have been engaged to perform.
- Legal obligations : We may disclose your personal data if required by law or if we believe in good faith that this is necessary to comply with legal proceedings, protect our rights or those of others, or ensure the safety of users of our Site.
3. Purposes of Data Collection
The information we collect is used exclusively for the following purposes:
- Managing your account : To enable you to create and manage your user account and your orders.
- Customer service : To answer your questions, handle your complaints and provide all necessary assistance.
- Improving our services : To analyse the use of our Site and improve our products and services, while respecting the confidentiality of your data.
4. Your rights
Under the applicable legislation, you have several rights concerning your personal data:
- Right of access : You have the right to obtain confirmation as to whether your personal data is being processed and, if so, to access that data.
- Right to rectification : You may request the correction of inaccurate or incomplete personal data.
- Right to erasure : You may request the deletion of your personal data under certain conditions.
- Right to restriction of processing : You have the right to request restriction of the processing of your personal data.
- Right to portability : You may request to receive your personal data in a structured, commonly used and machine-readable format.
- Right to object : You may object at any time to the processing of your personal data for marketing purposes.
To exercise these rights, you can contact us at the following address : contact@casalumeya.com
5. Data security
We implement appropriate security measures to protect your personal data against loss, misuse, unauthorised access, disclosure or destruction. We are committed to ensuring the confidentiality and integrity of your data.
6. Changes to the policy
We reserve the right to change this policy on not selling or sharing personal data at any time. Changes will be published on our Site and take effect upon publication. We encourage you to review this policy regularly to stay informed about our practices.
7. Contact
We respond to all enquiries within 24 hours.
- Trading name: Casa Lumeya
- Legal form: Natural person
- Telephone number: +32 479 78 45 89
- Email: contact@casalumeya.com
- Business status: Self-employed as a supplementary activity (Indépendant complémentaire)
- Business activities: Non-specialised retail; retail sale of lighting equipment; retail sale of baby and childcare products; retail sale of household equipment
- Customer service hours:
Monday to Friday, 8 am to 6 pm; closed on Saturdays, Sundays and public holidays