This website is operated by Casa Lumeya. Throughout the site, the terms ‘we’, ‘us’ and ‘our’ refer to Casa Lumeya. Casa Lumeya offers this website, including all information, tools and services available from this site, to you, the user, subject to your acceptance of all the terms, conditions, policies and notices set out here.
By visiting our site and/or buying something from us, you engage in our ‘Service’ and agree to be bound by the following terms and conditions (‘terms of service’, ‘terms’), including the additional terms and policies referenced here and/or available by hyperlink. These terms of service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants and/or contributors of content.
Please read these terms of use carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use the services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.
Any new features or tools added to the current shop shall also be subject to the terms of use. You may review the most current version of the terms of use at any time on this page. We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes on our website. It is your responsibility to check this page regularly for changes. Continued use of or access to the website following the posting of changes constitutes acceptance of those changes.
Our shop is hosted on Shopify Inc. This company provides us with an online e-commerce platform that enables us to sell our products and services to you.
SECTION 1 - ONLINE SHOP TERMS OF USE
By agreeing to these terms of service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any minor in your care to use this site.
You must not use our products for any illegal or unauthorised purpose, nor may you, when using the Service, breach any laws in your jurisdiction (including, without limitation, copyright laws).
You must not transmit any worms, viruses or code of a destructive nature.
Any breach or violation of any of the terms will result in the immediate termination of your services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason and at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to modify the content of this site at any time, but have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - CHANGES TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part or content of it) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.
SECTION 5 - PRODUCTS OR SERVICES (where applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and may only be returned or exchanged in accordance with our policy on returns and refunds.
We have made every effort to display the colours and images of our products as accurately as possible in the shop. We cannot guarantee that your computer monitor’s display of any colour will be accurate.
We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or prices are subject to change at any time without notice, at Casa Lumeya’s sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account or credit card, and/or orders using the same billing and/or delivery address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/telephone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made in our shop. You agree to promptly update your account and other information, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you as needed.
For further details, please see our policy on returns and refund
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor have any control or input over.
You acknowledge and agree that we provide access to these tools ‘as is’ and ‘as available’, without any warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from your use of optional third-party tools or related to them.
Any use by you of optional tools offered through the site is entirely at your own risk, and you should ensure that you are familiar with and approve the terms on which the tools are provided by the relevant third-party provider(s).
We may also offer new services and/or features through the website in the future (including new tools and resources). Such new features and/or services shall also be subject to these terms of service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or accept liability for any third-party materials or websites, or for any other third-party materials, products or services.
We are not responsible for any harm or damage related to the purchase or use of goods, services, resources, content or any other transactions made in connection with third-party websites. Please review third-party policies and practices carefully and make sure you understand them before entering into a transaction. Complaints, claims, concerns or questions about third-party products should be directed to the relevant third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example competition entries), or without a request from us you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise (collectively, ‘comments’), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments you send us. We are and shall be under no obligation (1) to keep any comments confidential, (2) to pay compensation for any comments, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property or these terms of use.
You agree that your comments will not infringe any third party’s rights, including copyright, trademarks, privacy, personality or any other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Service or any related website. You must not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you make and their accuracy. We accept no responsibility or liability for comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the shop is governed by our privacy policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, delivery times and availability. We reserve the right to correct errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have submitted your order).
We have no obligation to update, amend or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to the other prohibitions set out in the terms of use, you must not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to breach any international, federal, provincial, state or local regulations, rules, laws or ordinances; (d) to infringe or violate our intellectual property rights or those of others; (e) harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the service or any related website, other websites or the internet; (h) collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape ; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites or the internet. We reserve the right to terminate your use of the service or any related website for breaching any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results obtained from using the Service will be accurate or reliable.
You agree that, from time to time, we may remove the Service for indefinite periods or cancel the Service at any time without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service and all products and services provided to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranty or condition of any kind, express or implied, including any implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.
Under no circumstances shall Casa Lumeya, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, loss of profits, revenue, savings or data, replacement costs or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the service or any product obtained through the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind arising from the use of the service or any content (or product) posted, transmitted or otherwise made available through the service, even if advised of the possibility thereof. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in those states or jurisdictions our liability shall be limited to the fullest extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Casa Lumeya and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, our suppliers, interns and employees, against any claim or demand, including reasonable legal fees, made by any third party due to or arising from your breach of these terms of use or the documents incorporated by reference, or your breach of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
If any provision of these terms of service is found to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these terms of service without affecting the validity and enforceability of the remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These terms of service remain effective unless and until terminated by either you or us. You may terminate these terms of service at any time by notifying us that you no longer wish to use our services or by ceasing to use our site.
If, in our judgement, you fail to comply, or we suspect that you have failed to comply, with any term or provision of these terms of service, we may also terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the termination date; and/or we may accordingly deny you access to our services (or any part of them).
SECTION 17 - ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these terms of use shall not constitute a waiver of that right or provision.
These terms of use and any policies or operating rules published by us on this site or in relation to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, without limitation, any earlier versions of the terms of use).
Any ambiguity in the interpretation of these terms of service shall not be construed against the party that drafted them.
SECTION 18 - GOVERNING LAW
These terms of service and any separate agreements under which we provide services to you are governed by and construed in accordance with Belgian law.
You have 14 calendar days after receipt to exercise your right of withdrawal, in accordance with our returns and refunds policy.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the terms of service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes on our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of changes to these terms of service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
We respond to all enquiries within 24 hours.
- Trading name: Casa Lumeya
- Legal form: Natural person
- Telephone number: +32 479 78 45 89
- Email: contact@casalumeya.com
- Business status: Self-employed as a supplementary activity (Indépendant complémentaire)
- Business activities: Non-specialised retail; retail sale of lighting equipment; retail sale of baby and childcare products; retail sale of household equipment
- Customer service hours:
Monday to Friday, 8 am to 6 pm; closed on Saturdays, Sundays and public holidays